About Us
Ethicleen is an external cleaning service based in West Kent and East Surrey,
with over 10 years experience in window cleaning.
01. Ethical
At Ethicleen we believe in the fair treatment of customers and staff and endeavour to provide a service which is ethical across all areas of our business.
We aim to be environmentally friendly by using purified water and ethically sourced organic cleaning products to limit any potential impact on the local environment. In addition, we aim to be paperless where possible and source additional resources from fair trade providers and ethically sustainable business partners.
02. Professional
We pride ourselves on being reliable, customer focused and trustworthy, and consider customer satisfaction as our number one priority.
As well as cleaning the glass we also include the frames, the sills and all the doors in our regular domestic service to ensure customer satisfaction on completion of every job.
03. Benefits
We text the night before to ensure all of our customers are fully informed of when we are due to arrive.
We collect payments through a variety of ways to suit individual preference. Most of our customers pay through our fully guaranteed direct debit system however, we are also able to offer payment via invoice and/or debit or credit card.
Ethicleen are fully insured and will provide insurance documentation upon client request. Prior to any work being carried out each task is thoroughly reviewed in compliance with current health and safety legislation.
Added privacy as the water fed pole method allows our window technicians to complete the job without looking directly into your property.
Features
The Story of Ethicleen
Inspiration
The idea for Ethicleen came about during the summer of 2020. Prior to launching Ethicleen Limited, Director Adam Ward was working as a PE teacher at a large secondary school in Surrey and was not exploring the prospects of alternative business ideas. When the country went into lockdown in the spring of 2020, Adam began to realise how little time he had to see his family and relished the extended opportunity to spend more time with his wife and 2 children.
During this period, his thoughts started to turn towards how he could change his life so that he could provide for his family but also how he could regain control of his time.
The Problem
During lockdown, Adam noticed that one of the businesses that continued to work were local window cleaners. Adam had a window cleaner employed to maintain his windows, however, due to the extended time at home, had noticed that their visits were irregular and that the quality of work was variable. He found that they had little inclination to try to resolve his issues and that the organisation wasn’t run well. This led to a desire to set up a professionally run and ethical external cleaning company.
The Company
As a result, Ethicleen Limited was born and has been set up as an alternative to local cleaning companies.
Adam’s mission is to provide a service which is ethical in every sense and to provide a professional cleaning service which leaves every customer satisfied after every job.
Our Commitment
Customer Satisfaction
We endeavour to go the extra mile in ensuring our customers are happy and never leave a job unless we are 100% satisfied that the work has been completed to the highest standard. However, if there is an issue, we will return to rectify any problems with the work within 48 hours of the original job.
Customers Served
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